How to cancel trustage life insurance

Canceling a Trustage life insurance policy is a decision that should be made with careful consideration and understanding of the implications. Trustage, like other insurance providers, has specific procedures and guidelines for canceling policies.

In this article, we’ll explore the steps involved in canceling Trustage life insurance, reasons for cancellation, potential consequences, and alternatives to consider.

Understanding Trustage Life Insurance

Trustage, a subsidiary of CUNA Mutual Group, offers various insurance products, including life insurance, to credit union members and their families. Trustage life insurance policies typically come in term and whole life options, providing coverage for a specified period or a lifetime, respectively.

Reasons for Canceling Trustage Life Insurance

Before proceeding with cancellation, it’s essential to evaluate why you’re considering this step. Some common reasons for canceling a life insurance policy include:

Change in Financial Situation: If your financial circumstances have changed, and you can no longer afford the premiums, canceling the policy might seem necessary.

Coverage No Longer Needed: Perhaps your dependents are now financially independent, or you’ve accumulated enough assets to self-insure, making the coverage redundant.

Better Alternative: You may have found a more suitable or affordable insurance option elsewhere, prompting you to cancel your Trustage policy.

Dissatisfaction with Service: Issues with customer service, claims processing, or policy terms may lead to a decision to cancel the policy.

Steps to Cancel Trustage Life Insurance

Review Your Policy: Carefully review your Trustage life insurance policy documents to understand the terms and conditions related to cancellation. Pay attention to any penalties or fees associated with early termination.

Contact Trustage: Reach out to Trustage’s customer service department via phone or email to initiate the cancellation process. Have your policy number and personal information ready for verification.

Provide Reason for Cancellation: Be prepared to explain why you wish to cancel the policy. This information helps Trustage understand your situation and may impact the cancellation process.

Follow Instructions: Trustage will provide you with specific instructions on how to proceed with cancellation. This may include submitting a formal cancellation request in writing or completing a cancellation form.

Confirm Cancellation Details: Once the cancellation is processed, review the confirmation documents sent by Trustage. Ensure that all details, such as the effective date of cancellation and any refunds or outstanding payments, are accurate.

Update Beneficiaries: If you had designated beneficiaries on your Trustage policy, consider updating them if needed, especially if you’ve secured alternative coverage.

Potential Consequences of Canceling

Canceling a life insurance policy, including Trustage, can have several implications:

Loss of Coverage: The most obvious consequence is the loss of life insurance coverage, leaving you and your beneficiaries without the financial protection the policy provided.

Penalties or Fees: Depending on the policy terms, canceling before the end of the policy term or during a specified period may result in penalties or forfeiture of premiums.

Health Considerations: If you cancel your Trustage policy and later decide to reapply for life insurance, you may face higher premiums or difficulty obtaining coverage, especially if your health has deteriorated.

Refunds or Cash Value: If your Trustage policy has accumulated cash value or offers a refund for canceled premiums, you may receive a partial refund or surrender value, minus any applicable fees.

Alternatives to Canceling

Before canceling your Trustage life insurance policy, consider these alternatives:

Adjusting Coverage: If affordability is the issue, inquire about adjusting your coverage or premium payment frequency with Trustage. You may be able to reduce coverage or change payment options to better suit your budget.

Policy Conversion: Some life insurance policies, such as convertible term policies, allow you to convert to a different type of policy without additional underwriting. Explore this option with Trustage to maintain coverage with modified terms.

Lapse Grace Period: If you’re struggling to pay premiums, check if your Trustage policy has a grace period during which coverage continues even if payments are temporarily missed.

Reviewing Other Policies: Compare quotes from different insurance providers to see if you can find a more cost-effective or better-suited policy before canceling Trustage.


Canceling Trustage life insurance requires careful consideration of your financial situation, coverage needs, and alternatives available. Before making a decision, thoroughly review your policy, understand the cancellation process, and weigh the potential consequences. Consider consulting with a financial advisor or insurance agent to explore all options and make an informed choice that aligns with your long-term financial goals.

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